NOTICE TO MEMBERS:

KIUC's self-pay kiosk at the Hana Kukui Building is out of order. For cash payments, please pick up the red phone in the lobby, and a representative will assist you. 

KIUC Business Hours: Monday - Friday, 8 a.m. - 4 p.m. (excluding holidays)

Medical Device Power Backup Rebate

The Medical Device Power Backup Rebate Program provides members who rely on a life-supporting medical device and are signed up on KIUC’s disability/special medical needs list (verified by a medical professional), with a rebate up to $200.00 per account for the purchase of a qualifying backup power solution.

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Medical Device Power Backup Rebate

 

KIUC is offering a new rebate program for members with electricity-dependent medical needs beginning January 1, 2026. The program raises awareness for emergency preparedness and the importance of planning for extended outages. KIUC has collaborated with the County of Kaua‘i, Hawai‘i State Department of Health and other community partners to educate members about the possibility of extended outages during an emergency, such as a wildfire.

The Medical Device Power Backup Rebate Program provides eligible members with a rebate up to $200.00 for the purchase of a qualifying backup power solution, such as a battery backup or portable generator. 

To apply for the rebate, members must:

  • Have an active residential account. Commercial accounts do not qualify.
  • Submit the required documents:
  1. KIUC's Elderly & Life Support Program Application verified by a medical professional.
  2. Medical Device Power Backup Program Application with itemized sales receipt (proof of purchase).

Download the forms on our website, fill out the information and submit them via the Contact Us page.

You can also email the documents to energyservices@kiuc.coop mail to KIUC, 4463 Pahee Street, Suite 1, Lihue, HI 96766-2000, or place in the dropbox located at our Lihue office.

 

Additional information:

  • One rebate per account.
  • All rebates will be paid in the year the equipment was purchased.
  • Rebates will be applied to the member’s account after confirmation of purchase and fulfillment of all requirements by the Energy Services team.
  • Rebate payments are offered on a first come, first served basis. KIUC reserves the right to discontinue the offer or change rebate levels without notice.