Power Outage and Emergency Alerts 

Power Outage and Emergency Alerts 
By Jim Mayfield 

In an age of smartphones and being connected around the clock, there are multiple ways Kaua‘i residents can receive information directly and immediately in the event of an emergency. County residents can sign up for alerts from both KIUC and the county of Kaua‘i to stay informed of different types of emergencies.  

KIUC Alerts 

As a member-owned cooperative, KIUC is a partner of the County of Kaua‘i and its sole electricity provider. Although KIUC works closely with the county, it is not a county agency and therefore does not have access to the government notification system. 

To protect our members and keep them informed, KIUC has implemented a notification system called Everbridge. This enables KIUC to alert members about power outages in emergencies, such as wildfires, when localized areas might need to be shut off to prevent fires from spreading. KIUC uses the information in its database—such as phone numbers and emails—to notify members. KIUC never sells or uses this information for other purposes.  

To receive Everbridge notifications, we must have your correct information in our database. Call our Member Services representatives at 808.246.4300 to confirm. 

County of Kaua‘i Alerts 

The County of Kaua‘i has its own emergency notification service, the Wireless Emergency Notification System. Visit www.kauai.gov/kema and click “WENS.” 

The county notifies residents of civil defense emergencies, which include tsunamis, tropical cyclones, earthquakes, flash floods, and any other situation that could impact the safety, property or welfare of Kauaʻi residents.  

Those without Internet access can have their phone number and other pertinent information added to the county database by calling the Kaua‘i Emergency Management Agency at 808.241.1800. 

As a partner of KEMA’s Emergency Operations Center, KIUC is focused on maintaining safe and reliable power whenever possible, and partnering with others to ensure public safety during emergencies. We hope you sign up for both of these notification systems to protect yourself and your loved ones in an emergency.